Buying Real Estate in Mexico from the US & Canada: Do I Need a Property Manager?

Owning a new property in a foreign country, with its different customs and languages is very different from homeownership in your home country, especially at a distance.

The way we see it, our role is not limited to the property purchase transaction, it also includes guiding you from start to finish, including advice on how to best manage the differences between owning property in your home country and owning property in Mexico. We always recommend property management to new owners as a best practice for the transition to your new vacation home as absentee owners.

Why? They look after all the aspects of home management that you do not have time to do or can’t do from a distance in a different language. 

This is in addition to any staff on the property. This will make it easier and smoother and more enjoyable for you in your new home. The decision will be up to you, however, we must advise.

Here is a handful of some of the services professional property management offer to foreign absentee owners: 

  • They can be your eyes and ears here on the ground for the property.
  • They speak the same language as you so communication is clear.
  • They speak the same language as the people of the country.
  • Act as a cultural bridge for different customs and practices you will encounter as an owner.
  • Communicate with your employees, instruct them.
  • Pay your employees using correct channels according to govt law
  • Ensure tasks are performed properly and timely.
  • Service-oriented staff at check-in /check-out for yourselves and friends and family.
  • Concierge services offered as if in a hotel.
  • Pay all bills and services such as electricity and water and your yearly taxes and bank trust.
  • Pay security and other local costs for you.
  • Assist with operating permits and other state and local government requirements.
  • Present monthly account statements in English of where your money is going exactly.
  • Keep up to date with local requirements and law.
  • Guest services (for yourselves included when needs arise)
  • Airport transfers if requested.

Also available if desired is rental support. 

Our advice would be to contract with a property manager for 6 months. This way, you can get used to managing this new asset. Then, you can choose to end or extend the contract with the property manager.

Living Riviera Maya Real Estate: Why buy with me?

Photo of Judi Shaw Realtor

Are you a Canadian or a foreigner and you are thinking about buying a property in Mexico, more specifically in the Riviera Maya or around Playa del Carmen…?

You would like to use the services of a real estate agent but don’t know which company to trust or where to start…

You want to have all the information possible and all the services related to an overseas transaction at hand in order to make a trouble free investment. It’s totally understandable and you shouldn’t settle for less.

Look no further, Judi Shaw and her team at Living Riviera Maya Real Estate is the answer! She’s an experienced real estate agent based in Playa del Carmen,  Riviera Maya. They will certainly be a major asset in every aspect of the buying process.

In order to learn more about her, we have asked Judi a few questions (that you may also have)… Her answers will definitely consolidate your decision to deal with her.

1) You are Canadian, Sauder School of Business UBC,licensed in Real estate,…how can do business in Mexico and really help me find the property of my dreams?

Well, first of all, you have the guarantee that I have a degree in business, I have a previous license in real estate in BC with all the training and education and licensing involved.

Not all real estate agents in Mexico have such background. I know how to do my job professionally with the higher standards. Secondly, it means that I understand Canadian (North American) needs and wants better than anyone. Thirdly, I have been living and working here for more than 13 years, I know the market and I keep my knowledge up to date…and NOW I am one of the very few truly licensed to practice real estate in the state of Quintana Roo. According to the new law in 2014, anyone selling renting or administering properties  has to be licensed and only about 20 of the 2000 or so agents are currently licensed. I received my license on Feb 20 2016.

2) What kind of experience do you have in Mexico, is it really worth something?

I was recruited in 2003 from Whistler, BC to the Riviera Maya to take part in the largest launch of pre-construction luxury real estate in the Riviera Maya Mexico, called Rosewood Mayakoba. To date, it is still viewed as a turning point in real estate here in the Riviera Maya. I have experienced, first hand, the boom of Playa del Carmen as a major international destination and real estate market. I have seen its development, I know every aspect of it.  All of my contacts are assets for you.

That was 13 years ago and since that time, I have never stopped being part all major real estate development.

3) How do Mexican competitors see you? And Mexican property developers?

But I am Mexican! I was naturalized as a Mexican in early 2016.   I am well respected by my peers and other professionals involved in the real estate business. I speak Spanish more or less fluently which is a great asset when it comes to negotiation, people don’t see me as a foreigner anymore. No bad surprises due to misunderstanding! In addition, I have a deep knowledge of the Mexican real estate legislation, I can’t be fooled!

4) Do you work alone? Do you have enough time to take care of all your clients?

I have a fantastic team, very dedicated to our clients. We take pride in being there for our clients at every stage of the buying process. My team has very high standards and we offer a very high-quality service. We listen, we understand and…we care about all our clients!

In addition to that, I have built an extensive network of contacts in the industry, including legal support, tax advice, mortgage consulting, immigration assistance, rental and property management connections, and more…

5) What kind of protection do I have if I decide to use your services?

I am affiliated with various professional associations:

  • Member of NAR (National association of Realtors)
  • Member of Luxury Home Marketing Institute
  • Resort and second home property specialist with NAR
  • Transnational referral certificate (TRC)
    Licensed real estate professional in Quintana Roo with SEDUVI, the governing body.

6) Is your expertise only in condos transaction? What if I am interested in investing in a lot or a hotel?

Good question! I have an extensive experience in all different kinds of transactions. Condos, houses, villas, commercial properties such as hotels and investment properties, lots and land to build your dream home. We have access to all properties and more importantly, we know how to handle each type of transaction!

7) What if at some point, I want to sell my property?

I can certainly take care of that. My role is to find the best buyer for all the properties in my portfolio and the best property for each of my client. My website enjoys the first place on google, organically. We list and market homes condos hotels and lots with great success due to our proprietary marketing methods

8) You are obviously well established in Playa del Carmen and know the real estate market there very well, now, what if I am interested in another place?

My company covers all these areas: Riviera Maya, Playa del Carmen, Playacar, Puerto Aventuras, Playa Paradise, Playa Paraiso, Puerto Aventuras, Akumal, Tulum, Yucatan, Cozumel, or Bacalar…

We can certainly help you find your dream home in your dream spot!

I live here love it and own here. Let me show you the same.